FAQ (Frequently Asked Questions)

Shipping fees are calculated at checkout based on your location and order details.

We currently ship within the United States only.

United States: 2–5 business days. Delivery times are estimates and may vary due to carrier delays, weather, or holidays.

Once your order ships, you’ll receive an email with tracking details. Please allow up to 24 hours for tracking to update.

If your order hasn’t shipped yet, we may be able to update or cancel it. Contact us as soon as possible at support@maisondenira.com.

Most items can be returned within 7 days of delivery if unused and in original condition. Please review our Return & Refund Policy for full details.

Email us at support@maisondenira.com and include your order number and the item(s) you’d like to return.

After your return is received and inspected, approved refunds are issued to the original payment method. Please allow 3–10 business days for the refund to appear (depending on your bank/payment provider).

Yes. If you’re unsure about sizing, email us your height, weight, and preferred fit, and we’ll recommend the best size.

Email: support@maisondenira.com
Support: Monday – Friday